- Samples must be ordered on the Sample Garment Order Form available in the Downlands section.
- Must be returned within 10 days of receipt to be eligible for return.
- Will be credited /refunded once returned, less a $5 handling fee and freight charges.
- A Full Credit/refund will be issued if an order in excess of $1000 is placed.
SUPPLIERS SAMPLES – SIZE RANGE
This is a great way to allow staff to try the garments, place an order for a size range, then after you have completed the size checking process :-
- Samples used during the size checking process can become part of the order.
- Samples can be returned and will be credited in full and re-invoiced as part of bulk order at relevant quantity prices.
- Garments can have embroidery added if required.
- All sizes from the initial size range must be re-invoiced to the customer.
CUSTOM MADE SAMPLES
- Custom Made samples are produced according to customers’ individual requirements & request, and will attract a Custom Made Sample surcharge of 100% of the garment cost.
- If an order of over $2500 is placed against the sample, then the Custom Made Sample Surcharge will be credited.
- Custom Made Samples cannot be returned for credit / refund if no order is placed.
Return Freight costs on ALL Samples is the responsibility of the customer.